Carrier IQ Excitement
Working with his own HTC Evo phone, Trevor Eckart discovered the Carrier IQ activities. Carrier IQ responded with a cease and desist letter, which was answered with the help of the EFF. Carrier IQ withdrew the cease and desist letter and apologized. The press release claimed that the Carrier IQ software does not record your keystrokes and it does not inspect or report the content of your communications.
The news has also drawn the attention of some government officials. Senator Al Franken has sent a letter to Carrier IQ requesting more information about the extent of the data logging. Trevor Eckart has released a followup video demonstrating the phone interactions appearing in the debugging logs. Carrier IQ has also released a clarification to their previous letter. In effect, the end of the letter states that Carrier IQ does not collect the information, but instead it is collected by the phone operators that purchase the software.
From the letter:
Carrier IQ acts as an agent for the operators. Each implementation is different and the
diagnostic information actually gathered is determined by our customers – the mobile
operators. Carrier IQ does not gather any other data from devices.